Senior Customer Success Executive
Better Technologies Myanmar Limited
Responsibilities:
• Guide new customers through onboarding and account setup.
• Deliver product training sessions to clients to help them understand and use the software effectively.
• Provide quick, clear, and friendly responses to customer questions via phone, email, or chat.
• Help clients adopt and fully utilize the platform’s features.
• Track and follow up on customer requests and feedback.
• Collaborate with internal teams to troubleshoot and resolve issues.
• Maintain accurate records of customer interactions.
What We’re Looking For:
• Excellent communication and interpersonal skills.
• Proficiency in English (speaking, reading, writing, and listening).
• Strong problem-solving and customer-handling skills.
• Ability to explain software tools clearly to a non-technical audience.
• Previous experience in customer service, support, or training roles is a plus.
• Career opportunities
• Fun working environment
• Competitive Basic Salary